3. Formalization of the Application and execution of the Work
3.1 The Application (also Brief, Terms of Reference) is drawn up by the Customer on the website by filling in the electronic form and confirming it by clicking on the appropriate link located in the Application form.
3.2 The Customer is obliged to fill in the Application correctly, in full, and provide true information. The Customer must act in good faith when filling in the Application. 3.3.
3.3 If the Application is filled out incorrectly or not in full, or the Executor requires additional information, the Executor sends an email request to the Customer to provide the necessary information. The Executor does not start to perform the Work until the Customer provides the requested information.
3.4 The Contractor begins to perform the Work after receiving all necessary information from the Customer and receiving advance payment for the Work in the amount of at least 50% of the selected Work (100% - when ordering individual branded media). The term for performance of the Work shall be calculated after the occurrence of both events specified in this clause, from the date of the last of them.
The local time of the Contractor (Izhevsk of the Udmurt Republic, GMT +4) is recognized as a unified time scale.
3.5 The Contractor establishes the following terms and conditions of work performance:
3.5.1 Logo design work:
- for light tariff. Term of work performance: 12 working days. The Contractor shall develop 1 version of the logo. After that it is agreed with the Customer. Included 1 valid revision - kerning, color, minor details that do not change the composition of the logo. If the variant is not approved by the Customer, payment in the amount of 100% of the cost of work is not returned to the Customer and is included in the Executor's expenses. Any revisions over and above the rate are evaluated separately.
- for starter rate. Term of Work: 20 working days. The contractor develops two versions of the logo. After this they are agreed with the Customer. If one of the options has been approved by the Client, the chosen variant will be refined (1 justified alteration will be included - kerning, color, minor details that do not change the logo composition). If none of the options is not approved by the client (even after the revision included in the fee), the client has the right not to pay the remainder of the fee. Prepaid fee in the amount of 50% of the work cost is not returned to the Customer and belongs to the Executor's expenses. Any modifications over and above the pricelist are evaluated separately and will be charged including the rest of the pricelist.
- for the extended tariff (2+2). The work is carried out in stages: within 30 working days the Contractor develops 2 variants, after which they are agreed with the Customer. If one of the options has received the Customer's approval, the selected option is finalized (1 justified edit is included - kerning, color, minor details that do not change the composition of the logo). If none of the options is not approved by the Customer, an additional discussion is held, after which the Contractor proceeds to refine one of the options previously presented to the customer or to develop 2 other options; the development period is 15 working days. New introductions should clarify and not change the conditions described in the brief.
If none of the options is not approved by the customer (even after the revision included in the fee) - the customer has the right not to pay the remainder of the fee for the work. Prepayment in the sum of 50% is not returned to the Customer and belongs to the Executor's expenses. Any alterations over and above the price are evaluated separately and paid with the rest of the price.
- The fee for the maximal tariff (3+3). The work is performed in stages. The Executor develops 3 variants within 20 working days, after that they are agreed with the Customer. If one of the options has received the approval of the customer, the selected option is refined (included 1 valid edit - kerning, color, small details that do not change the composition of the logo). If none of the options is not approved by the Customer, an additional discussion is held, after which the Contractor proceeds to the improvement of one of the options previously presented to the customer or to the development of 3 other options; the development period is 20 working days. New introductions should clarify and not change the conditions described in the brief.
If none of the options is not approved by the customer (even after the revision included in the fee) - the customer has the right not to pay the remainder of the fee for the work. Prepayment in the sum of 50% is not returned to the Customer and belongs to the Executor's expenses.
Any improvements over and above the rate are priced separately and will be charged for the remainder of the rate.
The work is divided into iterations depending on the chosen tariff for development (except for Light and Start). The terms according to the tariff can be changed by the developer after the analysis of the brief and the current load on the projects.
For all of the above rates include only 1 justified edit (kerning, color, small details that do not change the composition of the logo). In this case, only one selected variant is finalized. It is not possible to make changes in several variants within one tariff. Revisions beyond the tariff are evaluated separately and paid for including the balance of the tariff. Fonts in the project are for guidance only, only as an example of use (both free and licensed fonts). The purchase of a font license is the responsibility of the customer.
3.5.2 Work on the development of elements of corporate identity.
For each element of the corporate identity there is a term. The duration of the execution of the Work depends on the complexity of execution, based on the Customer's request, described in the brief, and in correspondence on the project between the Contractor and the Customer. Terms of the Work execution for each branded medium are agreed between the Customer and the Contractor after the Customer makes an application on the Contractor's website by filling out the brief. The sequence of implementation of branded media is carried out on the basis of the logic of work. Some media are implemented first, since other branded elements will depend on them. For example, the font map, the color chart, the logo block - the first-priority elements. On them will depend on what font will be used, what colors will be used on the other branded media. Fonts in the project are only recommendations, only as an example of use (both free fonts and licensed fonts). The purchase of a font license is the responsibility of the customer. When using fonts on publicly available and observable media (labels, business cards, placement on the Internet network, etc.) without purchasing a font license, the Client bears all responsibility to third parties.
Work on the development of the corporate identity elements is carried out on 100% prepayment of the project. The development includes 1 justified revision (kerning, color, fine detailing not changing the composition, artistic style of the medium).
3.5.3 Work on the development of naming / slogan:
- For the starter rate. The work is carried out stage by stage, within 5 working days the Contractor prepares the first 4 versions of names / slogans with a description in accordance with the task set by the Customer in the brief. The Customer has the right to choose a name/slogan from the suggested variants. If none of the variants is approved by the Customer, a discussion is held (the Customer expresses his further wishes, not changing the conditions described in the brief). After that the Performer proceeds to the second part of the work, which is performed within the next 5 working days.
- for the extended tariff. The work is performed in stages. The Contractor prepares the first 7 names/slogans variants with a description in accordance with the task set in the brief by the Client within 8 working days. The Customer has the right to choose a name/slogan from the suggested variants. If none of the variants is approved by the Customer, a discussion is held (the Customer expresses his further wishes, not changing the conditions described in the brief). After that the Developer proceeds to the realization of the second part of the work which is performed within the next 8 working days.
The Contractor is not responsible for coincidence of names in open and closed sources, phonetic coincidences, as well as refusal of registration. All checks are made through open information sources on the Internet (Onlinepatent.ru and Reg.ru). Executor does not accompany the client registration, but only offers options in accordance with tariff plans.
Payment made to the Customer is not refundable and belongs to the Executor's expenses.
3.5.4 Work on the development of the brandbook on the tariff "business" - which includes:
- development of the logo - 2 conceptually different options;
- Development of the font card, color card, business card, letterhead, envelope;
brandbook, guidebook, technical standards passport is made in PDF. Full transfer of rights for development, source files for printing is carried out. Fonts in project have only recommendatory character, only as an example of use (both free fonts and licensed ones). The purchase of the font license is carried out by the customer. Work time: 30 working days.
The cost and timing of work on the development of a brandbook in excess of the business rate depends on the number and names of works specified by the customer in the application (brief) to develop a brandbook / corporate identity, as well as other additional information received by the contractor in the course of correspondence with the customer. The term of work and the price of the work shall be set by additional agreement between the parties in the course of correspondence.
Payment is made in the amount of 100% prepayment of the cost of these works.
3.6 The terms of the Work may be changed if agreed upon by the Contractor and the Customer.
The Contractor has the right to perform the Works ahead of schedule.
3.7 The term of the Works does not include the time spent on their approval. The Contractor undertakes to coordinate the stages of work as they are completed in order to accelerate the process of coordination and not to delay the final term of the Works. The Customer undertakes to inform about its decisions on the options provided for approval within 3 working days.
3.8. The Customer is obliged to follow the rules of business communication (not to use profanity, insults, etc.) when approving the Works.
Any communication received from the Customer within the framework of approval of the Works which violates the requirements of this clause of the Agreement shall be deemed as not received. The Customer bears the risks associated with the non-receipt of a message regarding the submitted variants of the Works.
3.9 It is not possible to make changes in the course of work or in the variants of work submitted to the Customer for approval (after completing the brief and sending all necessary additional information). There can only be clarifying corrections which do not change the task statement described in the brief.
3.10. The Customer is obliged to provide the Contractor with all the information and documentation necessary to perform the Work in a timely manner. In case of concealment by the Customer of information necessary for the performance of the Works, the Contractor has the right to demand an increase in the period of performance of the Works and the amount of payment for the Works or to terminate the Contract with withholding the amount due for the actually performed Works.
3.11. The Customer has the right to obtain from the Contractor explanations related to the performance of the Works only in writing within 5 working days from the date of the relevant request. The term of performance of the Works shall be suspended for the period of performance of this requirement.